Delivery and Returns

Shipping policy

Racine Bouclée offers home delivery in Canada and the United States only. Our team makes every effort to ship your orders as quickly as possible, following the order in which they were placed. Our goal is to deliver an order within 1-3 business days of confirmation. Deliveries to remote areas may take a few extra days. While we will make every effort to deliver orders on time, delivery may be delayed by unforeseen circumstances.

Exchange and refund policy

We hope that your purchases will meet your expectations and your needs. Racine Bouclée does not accept any return or exchange of products after receipt of the package.

In the unfortunate event that a breakage occurs during the delivery of your package, please contact us as soon as possible by completing the contact us form on our site, accompanied by a photo of the condition of the product. as received. We will then take the necessary steps to rectify the situation.